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| Shipping & Returns |
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Delivery charges:
UK Orders - Courier - Dependent on order weight
Delivery next day for orders placed before 2.30pm - When Stock permits
UK Orders - Royal Mail - Dependent on order weight
Delivery takes about 4-6 days
European Union orders - Dependent on order weight
Delivery takes about 4-6 days.
International orders - Dependent on order weight
Delivery takes about 6-12 days.
Where delivery is likely to be longer than indicated above we will contact you with the relevant delivery information.
Returns policy:
If you are not completely satisfied with your order we can offer either a refund or exchange providing that goods are returned to us unopened and in their original packaging within 15 days of receipt. Please ensure that the package is wrapped securely and for your protection we recommend that you use a recorded delivery service.
Contact us for a returns ID before you return your parcel (Tel: +44 1829 773155) - otherwise we will not be able to match your return with your order and we may not be able to process any refund.
Please enclose your name, address, order & return ID number and reason for return/exchange with your returned products and send it to: Laser Physics UK Ltd, Golborne Lodge Technology Centre, Whitchurch Road, Milton Green, Cheshire, CH3 9DR, United Kingdom.
We aim to handle your returns within seven working days of receiving the goods. If the goods are being returned because they were incorrectly supplied, then we will also refund your postage and packaging costs as calculated by standard postal delivery.
If you change your mind after we have despatched your goods, we will still refund your purchase price if you return them in excellent condition within 15 days of receipt, but we reserve the right to deduct our postage costs (including where you may have received free delivery). We also reserve the right to apply a restocking charge.
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